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Showing posts with the label #Tenfold

How Enterprises Are Adopting Social Selling

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These days, it is no longer enough to argue that enterprise companies are too big to bother with social media. Remember this Sales 101 basic: be where your market is. Right now, they are online. The numbers are daunting. Of the 7.3 billion global population as of July 2015, more than 3 billion use the internet. Of these, more than two thirds are on social media. Facebook has more than 1.7 billion users; LinkedIn has 450 million. Plus, more than 90 percent of brands are on at least two social media platforms. It’s not just the wide use of social media that drives companies to explore social selling possibilities. According to a May 2017 Forrester Consulting survey (done for Hootsuite), there is a general discontent with how typical salespeople conduct selling. A majority of the respondents believe that salespeople come to the table with an agenda, regardless of its fit as the solution to the customer’s problems. The internet – and to a good degree, social media – empowers buye

How AI, Machine Learning and Automation will Impact Business in 2018 and Beyond

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We are living in exciting and innovative times with futuristic technology literally at our fingertips. But for the longest time, small to medium sized businesses were not serviced by the latest tech trends enterprises have been able to benefit from. That is, until now. In this article, we’ll explore these technology trends and how they will impact business in 2018 and beyond. So, what kind of things can this ‘smart’ tech do? Just 4 months ago, an AI machine managed to complete a University level math exam 12 times faster than it normally takes the average human.  How? Through the art of machine learning; where computers learn and adapt through experience without explicitly being programmed. Furthermore, Facebook made headlines earlier this year when their chatbots created their own language. Some Fake News stories say that the engineer’s pulled the plug in a panic after they were getting too smart. However, the truth is that for Facebook’s purposes the chatbots needed to stick t

How to Integrate Microsoft Dynamics with Your Phone Through CTI?

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With more than 40,000 companies and 4.4 million users utilizing Microsoft Dynamics CRM, it is evident that the benefits of the suite are plentiful. From offering real-time visibility and analytics to track performance to providing a way for companies to manage their cash, assets, budgets, and banking, the enterprise planning solution helps small and medium businesses function optimally. Before deciding to purchase the program, however, many companies are left to question the Microsoft Dynamics CRM’s integration capabilities — specifically, whether the Microsoft Dynamics CTI integration is user-friendly. After all, businesses recognize that seamless connectivity leads to better returns, increased customer insights, and improved customer satisfaction. Fortunately, there are third-party service providers that have partnered with Microsoft to offer solutions. The Integration Challenge Companies often employ two systems to make their businesses operate smoothly — a Client Relat